Support

Find answers to common questions or get in touch with us.

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Have a question, bug report, or feature request? We'd love to hear from you.

Frequently Asked Questions

How does AutoPilot know what maintenance my car needs?

AutoPilot uses manufacturer-recommended service intervals for your specific vehicle, adjusted based on your driving conditions, climate, and mileage. The schedule is generated when you add your vehicle and updates as you log services.

Is my data stored in the cloud?

No. All your vehicle data, service records, and receipt photos are stored locally on your device. The only data that leaves your device is chat messages sent to the AI assistant, which are processed in real-time and not stored on our servers.

How do I cancel my subscription?

Open your iPhone Settings > tap your name > Subscriptions > AutoPilot > Cancel Subscription. Your premium features will remain active until the end of your current billing period.

Can I track multiple vehicles?

Yes! Pro subscribers can add unlimited vehicles. Free users can track one vehicle. Switch between vehicles using the car icon in the Timeline tab.

How accurate is the AI assistant?

Axle provides helpful general guidance based on common automotive knowledge. However, AI responses should not replace professional mechanical inspection, especially for safety-related concerns like brakes, steering, or engine issues. When in doubt, consult a certified mechanic.

What happens if I delete the app?

Since all data is stored locally on your device, deleting the app will permanently remove all your vehicle data, service records, and history. There is no way to recover this data after deletion.

How do I restore my subscription on a new device?

After installing AutoPilot on your new device, go to the upgrade screen and tap "Restore Purchases". Your subscription will be restored automatically if you're signed in with the same Apple ID.

Why are some services showing as overdue right after setup?

During onboarding, AutoPilot asks about your last service visit to estimate where things stand. If you selected "Not Sure" or have high mileage, some services may appear overdue. You can mark any service as complete to update its status.

App Information

Version

1.0.0

Platform

iOS 17.0+

Size

~15 MB

Developer

AutoPilot